The size guide can be found next to sizes for each product. We include which size each model is wearing under "fit" for every item. Here is a link to our size guide. You are welcome to contact our ...
If you don´t collect the parcel, the parcel will remain with the postal service center or agent for about 7 days and will be then be returned back to us. We will take a fee of the returned parcel.
The easiest way to get in contact with Klarna is to chat with them via their app or website. To quickly get to Klarna's customer service, you can click here.
If you discover visible shipping damage when collecting the order, report this directly to the carrier and also contact our customer support with pictures of the package.
If you wish to cancel an order that has not been shipped, please contact our support via the contact form and we will help you further. If the order has already been shipped and/or delivered, you m...
Yes, someone else can pick up your parcel if the person has your ID.
When the returned goods arrive, the garments are checked and then the refunded amount is reduced by the return shipping cost, i.e. the cost of the return is charged from the original invoice. The r...
I have signed up to your newsletter but I have not received the email, when will I get it? The confirmation email may take a few minutes to arrive. Once you confirm your email address, you will rec...
The invoice is sent by the payment service used. When choosing Klarna, Klarna has sent you the invoice by e-mail. You can collect your invoice yourself from www.klarna.com, by entering your e-mail ...
You can either pay your invoice and then wait for a refund when we have received your return, or you can "pause" your invoice in Klarna. To pause your invoice, you must log in to your account at kl...