We normally receive the returned order within 3-7 working days to our warehouse and we handle your return within 14 days. You will receive an email from us with the returned order has been handled.
If you are unsure if the returned order has been delivered back to us, please track the parcel to get the update. You will find the tracking number of the returned parcel in the return label that you received when register the return at our return site. This return label can be found in your email inbox. Copy the tracking number and go to the parcel company´s website that you sent back the parcel with.
In case there is no update of the returned order, please contact our customer service.
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